Refund policy

Return and Refund Policy

 

Damaged, defective, or misprinted items: Contact us within 30 days of delivery with your order number and clear photos. We’ll arrange a replacement or refund after reviewing the issue. No need to return the item unless we request it.

 

Wrong item or missing order: Contact us within 30 days so we can investigate and make it right.

 

Wrong size, color, or change of mind: Because products are made to order, we don’t accept returns or exchanges for these reasons. Please check the size chart and product details before ordering.

 

Lost packages: Contact us if tracking shows no delivery after a reasonable period. We’ll investigate with the carrier and offer an appropriate resolution.

 

How refunds work: Approved refunds go to the original payment method. Processing time depends on your bank or payment provider.

 

Order cancellations or address changes: Contact us as soon as possible. Once an order enters production, changes or cancellations may not be possible.

 

Legal rights: This policy doesn’t limit any consumer rights that apply where the customer lives.